Case Manager

Reports to: Executive Director

Status: Non-Exempt

Hours: 40 hrs./wk.

Wage: $40-45K, Full Medical and Dental Benefits, PTO, 401K Match, Bonus Pool Available

Location: Blanchet Farm (11750 NE Finn Hill Loop – Carlton, OR 97111) Occasional meetings at headquarters in Downtown Portland

Blanchet House of Hospitality is an equal opportunity employer. We value, honor and promote diversity in our employment practices. Minorities encouraged to apply.

The Blanchet House of Hospitality has an opening for a compassionate and energetic Case Manager at the Blanchet Farm located in Carlton, OR.  The Case Manager II works to provide intensive, personalized case management to address all treatment needs, including: crisis management, substance abuse treatment, medication management, physical health treatment, mental health treatment, accessing benefits and entitlements, accessing appropriate and affordable housing, accessing employment and educational opportunities.




Case Management: 70%

  1. Collect information regarding clients’ history through a combination of interviewing, records review, and consultation
  2. Assess, triage and respond to psychiatric and substance abuse crisis in the community in the most effective, efficient, and safe manner possible
  3. Conduct client prescreening, evaluations and needs assessments
  4. Develop, monitor, and modify strengths-based treatment plans
  5. Assist guest in creating a Personal Life Plan with post Blanchet transition strategy
  6. Monitor and assure that the health and safety needs of clients are met
  7. Connect residents/clients to appropriate self-sufficiency and community-based resources
  8. Assist clients in transitioning into permanent housing
  9. Transport clients to various community based recovery events



Prescreening Assessments: 10%

  1. Act as the first point of contact to guests pursuing services with Blanchet House.
  2. Complete prescreen assessment paperwork and set up weekly interviews with guests looking to enter the Blanchet Programs.
  3. Maintain open communication between the House and Farm


Outreach and Resource Development: 10%

  1. Establish relationships with outside landlords to create housing options for clients
  2. Network and collaborate with community substance abuse treatment providers
  3. Attend appropriate community professional meetings, including the SIT committee meeting in Yamhill County
  4. Work collaboratively with staff to plan and execute an annual Farm Open House geared toward resource development and community awareness of the Blanchet Farm Program.


Reporting and Administration: 10%

  1. Maintain thorough and detailed case notes on each guest on caseload
  2. Assist in completing required reports for Blanchet House files and associated agencies supportive of Blanchet, including but not limited to the Executive, Development, and Housing departments in a timely and accurate manner.
  3. Maximize Service Point Tracking tool to enhance internal program goals and processes designed to enhance the progression of guests in our care
  4. Participate in compliance, quality assurance and quality improvement activities as directed by the Executive Director and Program Committee


General Duties – Organizational Wide

  1. Demonstrate leadership and good example at all times
  2. Maintain a team player and “can-do” attitude.
  3. Participate in staff meetings and case conferences with team members to utilize interdisciplinary expertise and facilitate individual service plans for clients
  4. Help support other Case Management related duties as assigned by the Executive Director, including but not limited to acting as a liaison between various departments and the clients served, attending our annual Lend a Helping Hand Brunch and working collaboratively with colleagues.
  5. Demonstrate true compassion and concern for all guests associated with Blanchet House


To carry out these functions, the Case Manager will work with other staff associated with the overall programs including the office of Administration, Founders Restaurant, Blanchet Farm, and the Transitional Living Program. The position will require working with house guests at the Blanchet farm located in Carlton, Oregon to accommodate the schedule of treatment for me living on the farm. Participation in weekly meetings is required.



  1. Ability to work as a team member and to establish priorities.
  2. Ability to display a non-judgmental attitude, and a willingness to learn new skills
  3. Ability to deploy a variety of case management modalities as needed by the guest
  4.  Demonstrated knowledge of community, social agencies, and peer support groups
  5. Ability to communicate clearly and concisely both verbally and in writing
  6. Knowledge of handling combative or verbally hostile tenants/clients
  7. Knowledge of de-escalation methods or ability to be trained in de-escalation methods
  8. Ability to manage time and meet deadlines
  9. Ability to work courteously with the general public, clients, and co-workers
  10. Ability to maintain accurate records and necessary paperwork
  11. Ability to access and enter data into a web-based data system
  12. Ability to effectively communicate with clients, co-workers, corrections personnel, police, merchants, the public at large and supervisors
  13. Ability to provide leadership
  14. Ability to provide advocacy, as appropriate
  15. Professional maintenance of appropriate boundaries
  16. Ability to establish and maintain cooperative working relationships
  17. Ability to provide advice and direction when called into action
  18. Sufficient manual dexterity and physical ability to perform assigned tasks



  1. Must possess a CADC I certification or higher or have completed the educational hours for certification.
  2. If in recovery, must have three years of continuous sobriety at the date of hire
  3. Experience working with homeless or disadvantaged individuals, with barriers to employment such as substance addiction, criminal history, domestic violence, inconsistent or negative work history, and high risk for chronic homelessness and long-term dependency on public assistance
  4. Knowledge of mental health, alcohol/drug, and criminal justice system.
  5. Must possess a current drivers license, pass a DMV background check and be designated an “acceptable” driver.
  6. Must pass a pre-employment drug screen and background check
  7. Must adhere to agency’s non-discrimination policies
  8. Will be required to carry an agency cell phone and entry fob for work use. Cell phones will be provided by Blanchet House
  9. Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, educational backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity



  • Bachelor’s degree in social science with three (3) years of experience in social services;
  • Previous experience in delivery of professional assessments and case management with all male clientele.
  • Understanding and appreciation of the 12-step program along with other social, psychological treatment modalities.
  • Ability to work with paraprofessionals and provide advice, guidance and professional development
  • Experience with a broad range of community resources which can be made available to residents of the Blanchet House and organization.




Qualified applicants must submit a current resume and cover letter to be considered for this position. Submit by email to, or by mail at 310 NW Glisan Street Portland, OR 97209